We currently offer express delivery, but please be aware that SONIA KHATRI will not be held liable if there may be delays due to any unavoidable situation that may arise, which may affect the delivery of your order.
If you have any questions, please email us at info@soniakhatri.com and we will do our best to assist you.
DELIVERY
Depending on the outfit ordered, the product will be delivered in 35-40 days. Please contact us for urgent deliveries or questions. Please keep in mind that deliveries may be delayed if we do not receive the following information on time:
- No complete payment has been received
- Incorrect/inadequate address information
- Measurements
- There has been no response from the customer.
Please keep in mind that we make every effort to ensure that the product reaches you on time. We have partnered with several third-party vendors in order to expedite our process. However, we accept no responsibility for delays caused by third parties.
SHIPPING
We ship all over the world. All shipping within India is free of charge and is entirely borne by us. However, international shipping charges will be added and calculated based on the weight and volume of the product as well as the country where the delivery is being dispatched. Shipping costs will be disclosed upon request.
TAXES & DUTIES
For Indian customers.
Product Prices displayed are inclusive of all taxes and duties.
For International Customers.
Most countries are shipped to on a DDU(Delivery Duty Unpaid) Basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival that may be applicable in your country.
PACKAGE FOR TRACKING
We will email you your tracking number and shipping agency information once your order has been shipped. By entering your assigned order tracking number, you can track the status of your order on the shipping agent’s website.
DELIVERY UNAVAILABILITY
Our delivery partners will make three attempts to deliver the package before returning it to us. Please provide a complete and accurate shipping address, including zip code, as well as a mobile phone number. This will allow us to deliver your order more quickly. Please keep in mind that orders shipped and returned due to non-availability on delivery are not eligible for refunds/repeat fulfillment/credit notes in lieu of the returned original order.
TERMS OF PAYMENT
We accept all major debit and credit cards (including MasterCard, Visa, and American Express) for shipping to India, as well as Net Banking options from major banks, UPI, and Wallets.
At the moment, there is no Cash on Delivery (COD) option.
We accept major credit cards (including MasterCard, Visa, and American Express) for all international transactions.