At Sonia Khatri, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you visit our website or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect:
We may collect the following types of personal information from you:
1.1. Personal Information: We may collect your name, email address, phone number, shipping and billing addresses, and payment information when you make a purchase or create an account on our website.
1.2. Transaction Information: We may collect details about your purchases, including the products you have bought, the date of purchase, and the payment method used.
1.3. Website Usage Information: We may collect information about how you interact with our website, including your IP address, browser type, operating system, pages visited, and referring website.
1.4. Communication Information: We may collect information from you when you contact our customer support team or subscribe to our newsletters or promotional materials.
Use of Information:
We use the collected information for the following purposes:
2.1. Order Processing: We use your personal information to process and fulfill your orders, including shipping the products to your designated address and providing order status updates.
2.2. Customer Support: We may use your information to respond to your inquiries, provide assistance, and address any concerns you may have.
2.3. Marketing and Promotions: With your consent, we may use your email address to send you newsletters, promotional offers, and information about new products or services that may be of interest to you. You can unsubscribe from these communications at any time.
2.4. Website Improvement: We analyze website usage information to enhance and personalize your browsing experience, improve our website’s functionality, and optimize our marketing efforts.
2.5. Legal Obligations: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
Information Sharing and Disclosure:
We respect your privacy and do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:
3.1. Service Providers: We may disclose your information to trusted third-party service providers who assist us in operating our website, conducting business activities, or providing services to you. These providers are contractually bound to keep your information confidential and secure.
3.2. Business Transfers: In the event of a merger, acquisition, or sale of our company or its assets, your personal information may be transferred to the acquiring party, subject to the same Privacy Policy.
3.3. Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.
Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission or storage method can guarantee 100% security. Therefore, we cannot guarantee the absolute security of your information.
Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Your Rights and Choices:
You have certain rights regarding your personal information, including the right to access, update, correct, or delete it. You can exercise these rights by contacting us using the information provided in Section 8.
Third-Party Links:
Our website may contain links to third-party websites or services
that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites. We recommend reviewing the privacy policies of any third-party websites you visit.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at:
Sonia Khatri
415, Designer Street, Shahpur Jat
New Delhi – 110049
contact@soniakhatri.com
+91 9560747075
Changes to the Privacy Policy:
We reserve the right to modify or update this Privacy Policy from time to time. We will notify you of any material changes through a prominent notice on our website or by email. Please review this Privacy Policy periodically.
By using our website after any changes to the Privacy Policy, you acknowledge and agree to the updated terms.
Thank you for trusting Sonia Khatri. We value your privacy and will continue to protect and secure your personal information.